Service Retainer: Guaranteed Response
When every second counts, you need more than a helpline—you need a pre-vetted team. The Octopyder Service Retainer guarantees immediate, prioritized access to our elite Incident Response (IR) and threat intelligence experts, ensuring minimum downtime during a crisis.
Preparedness is Protection: Avoid On-Demand Chaos
In the event of a breach, hiring an Incident Response team on-demand is costly, slow, and non-prioritized. Our retainer clients have a pre-negotiated rate, pre-approved contract, and a guaranteed SLA, meaning our experts start working within minutes, not days.
On-Demand Response
High hourly rates, contract delays, no priority.
Retainer Service
Guaranteed SLA, discounted rates, immediate deployment.
How Retained Hours Can Be Used
Emergency Incident Response (IR)
Primary use: Rapid deployment for active breaches, ransomware attacks, or major unauthorized access events.
Proactive Threat Hunting
Use unspent hours for scheduled proactive hunting campaigns to root out low-and-slow threats before they manifest.
Readiness & Advisory Services
Engage our experts for tabletop exercises, security architecture reviews, or post-incident remediation planning.