Service Disclaimer

1. No Guarantee of Absolute Security

• Inherent Limitations: Octopyder XDR and the Sharabha ML engine are advanced security tools, but no security system is completely impenetrable. We do not guarantee that your systems will be 100% immune from all malicious attacks, security breaches, or data loss.

• False Positives/Negatives: While the Sharabha ML engine strives for accuracy, the service may occasionally generate false positive alerts (alerts for non-malicious activity) or, rarely, false negatives (failure to detect a new or sophisticated attack).

2. Limitation of Liability

To the maximum extent permitted by applicable law, Octopyder XDR and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:

• Loss of Data: Any damages resulting from data loss or corruption, even if caused by a failure of the Octopyder XDR platform.

• Service Interruption: Loss or interruption of service, including any downtime related to maintenance or necessary upgrades.

• Customer Configuration: Any security incident caused by customer error in configuring the XDR platform or maintaining their internal systems.

3. Third-Party Links

Our website or platform may contain links to external websites that are not provided or maintained by us. We do not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.