Our Use of Cookies

This policy explains how Octopyder XDR uses cookies and similar technologies on our website and in connection with our Cloud XDR services.

Last Updated: November 11, 2025

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently and to provide reporting information.

2. Cookies Used by Octopyder XDR

We use cookies for several reasons, primarily to ensure the security and performance of the Octopyder XDR customer portal and website.

  • A. Strictly Necessary (Essential) Cookies:

    These cookies are mandatory for the proper functioning of the service. They enable secure login, session management within the Octopyder XDR portal, and load balancing. You cannot opt-out of these cookies.

  • B. Performance and Analytics Cookies:

    These help us understand how visitors use our public website (e.g., traffic sources, popular pages) so we can improve the user experience. This data is aggregated and anonymized wherever possible.

  • C. Functionality Cookies:

    These remember choices you make (like language preferences, region) to provide a more personalized experience. They may also be used to remember your chat session with Wavro Chat Assistance.

3. Your Choices and Management

  • Browser Settings: You can usually manage or disable cookies through your browser settings (e.g., Chrome, Firefox, Edge). Note that disabling essential cookies may impact your ability to log in to Octopyder XDR.

  • Security Note: Cookies used within the XDR Platform for telemetry and log collection are strictly internal and are not used for tracking or advertising purposes.